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Overview¶
Exarep (Example Retail Electric Provider) is a fake retail electric provider (REP) in ERCOT.
Domain¶
A Retail Electric Provider (REP) operates in the deregulated Texas electricity market managed by the Electric Reliability Council of Texas (ERCOT). A REP purchases electricity on the wholesale market and sells it to retail customers, serving as the primary point of contact for all aspects of electric service.
REP responsibilities¶
- Wholesale procurement — Buy electricity on the ERCOT wholesale market and manage supply costs
- Customer service — Serve as the direct contact for customers, including billing, collections, and a 24-hour toll-free support line
- Delivery coordination — Pay Transmission and Distribution Service Providers (TDSPs) for the delivery of electricity over poles and wires to customer premises
- Retail transactions — Process enrollments, switches, and move-ins/move-outs through ERCOT's retail systems using Texas Standard Electronic Transactions (TX SET)
- Settlement — Work with a Qualified Scheduling Entity (QSE) to settle wholesale financial transactions with ERCOT
- Compliance — Follow all Public Utility Commission of Texas (PUCT) rules, including consumer protection regulations
How customer switching works¶
- A customer contacts the new REP and signs up for service
- The REP submits an enrollment transaction to ERCOT
- ERCOT sends a verification letter to the customer, a notification to the TDSP, and a loss notification to the previous REP
- On the switch date, the TDSP performs a meter read and sends it to ERCOT
- ERCOT updates its registration database and forwards meter data to both the new and previous REP for final and initial billing
Key market participants¶
| Participant | Role |
|---|---|
| ERCOT | Independent system operator, processes retail transactions |
| REP | Sells electricity to retail customers in competitive areas |
| TDSP | Manages poles, wires, meters, and ESI IDs |
| QSE | Settles wholesale transactions with ERCOT on behalf of the REP |
| PUCT | Regulates the market and enforces consumer protection rules |